Frequently Asked Questions

Quick answers to some of our most frequently asked questions.

  • What is Nickel City Con?

    Nickel City Con is Buffalo’s largest pop culture and entertainment event, combining the worlds of comic books, movies, television, graphic novels, toys, cosplay and video games. It’s a family oriented 3 day event that brings the best in the world of entertainment to Buffalo and Western NY.  Through Panels, Photo & Autograph sessions NCC gives fans the ability to interact with their favorite characters and creators. But most of all it’s just plain fun!

  • When and where is Nickel City Con?

    We’ve expanded Nickel City Con to three days! Join us Friday, May 19 – Sunday May 21, 2017 at the Buffalo Niagara Convention Center!

    Show Hours:

    Friday, May 19th: 3PM – 8PM

    Saturday, May 20th: 10AM – 7PM

    Sunday, May 21st: 10AM – 5PM

    Attendees that purchased a VIP Experience or a 3-Day Flash Pass get into the show 30 minutes early each day.

  • Where should we stay if we are coming from out of town?

    We’ve put together a list of hotels that are within walking distance of the convention center that can be found here. We’ve also secured a Nickel City Con guest rate so be sure to ask for it when booking your room!

  • If I purchase an autograph or photo op ticket does that include my admission?

    No, an autograph or photo op ticket does not include admission. An admission ticket is still required for entry into the show.

  • Who needs a ticket?

    All attendees 11 years-old and up need a Ticket for Nickel City May 19 -21, 2017. Please be prepared to show proof of age onsite. Please note, NCC recommends all children under 18 attend with an adult, and all children under 13 must have an adult with them while at the NCC.

  • What is Nickel City Con’s Refund Policy?

    Once you purchase a Ticket it is yours to have and to hold forever, well at least until NCC 2017. Sorry, we don’t offer refunds on any NCC Tickets.

  • What are the hours at Nickel City Con

    3Show Floor: 

    Friday: 3:00 PM – 8:00 PM (2:30 P2M VIP Admission)

    Saturday: 10:00 AM – 7:00 PM (9:30 AM VIP Admission)

    Sunday: 10:00 AM – 5:00 PM (9:30 AM VIP Admission)

  • How much does a ticket cost?

    Early-Bird Tickets(up till April 1st )are $15.00 each day or $30.00 for all 3 days of the Con. Single day tickets are $20.00 and 3 Day passes are $40.00 after April 1st. There are also special VIP Packages for Celebrities and early admission.

  • What’s the deal with kids tickets?

    Children 10 and under are admitted free to NCC May 19-21, 2017 when accompanied by a ticketed adult.

  • How do I get a ticket?

    Nickel City Con Tickets are available to purchase through the website. In addition, discounted tickets are available at either Dave & Adam’s retail locations.

  • What do I do if I find/lose something?

    Please bring all found items to the Show Office or Convention Center Front desk.

  • What if I get hurt?

    If you’re hurt reach out to the NCC Staff, Crew or nearby Security and we’ll get you the help you need.

  • What if I’m harassed?

    Nickel City Con has a ZERO TOLERANCE POLICY for harassment of any kind, including but not limited to:

    • stalking
    • intimidation
    • offensive verbal comments
    • physical assault and/or battery
    • harassing or non-consensual photography or recording
    • sustained disruption of Panels, signings, and other events
    • bathroom policing
    • inappropriate physical contact
    • unwelcome physical attention

    in relation to, but not limited to:

    • race
    • color
    • national origin
    • gender
    • gender identity
    • gender presentation
    • sexual orientation
    • age
    • body size
    • disability
    • appearance
    • religion
    • citizenship
    • pregnancy

    If a person engages in harassing behavior, NCC  Staff will take prompt action in any form they deem appropriate, including expulsion from NCC with no refund. Our policy applies to EVERYONE at the convention. Exhibitors, Fans (Attendees), Speakers, Guests, Professionals, Press, Staff, Volunteers and Security are all subject to our Anti-Harassment Policy.

  • Can I fly a drone around NCC?

    No – drones are not allowed inside the convention center.

  • What does NCC think of bootlegs?

    The buying and selling of counterfeit / knock-off / unlicensed materials is not tolerated at Nickel City Con. Bootlegs have no place in the Show. Violation of this rule will result in one and only one warning. A second violation and you’ll be removed from the Show.

  • Weapons and bag check

    Management shall have sole discretion in any matter that it believes may affect public safety or be important to protect the integrity of the event. We will perform bag checks of attendees.

  • Can you watch my kids?

    Sorry. Nickel City Con does not provide Child Care services.

  • What should I do if my child, friends, family or I get separated?

    Find a NCC Staff member or Security guard and we will help you locate your missing party. We suggest that when you arrive at NCC you and your party pick a location to meet in case anyone does get lost.

  • Can you page someone for me?

    Sorry, please arrange a time and a place to meet beforehand, or we suggest using those cool cell phone things.

  • Can I bring my pet?

    If you have pets, please leave them at home. The Buffalo Convention Center will not allow animals — except for service animals — into the building.

  • Where can I pick up stuff I lost at NCC?

    Lost & Found at Buffalo Niagara Convention Center

  • Can I take pictures and video?

    For the most part, you’re welcome to take still pictures and video at Nickel City Con. Note that recording (including live-streaming apps) and flash photography are not permitted in Panels, Concerts or Screenings. Recording and photos are also not permitted in certain parts of NCC’s Autographing and Celebrity Area. Please understand that Guests may or may not pose for photographs with Fans. Guests have a right to their privacy and if they ask not to have their picture taken, please respect their wishes.

  • Will I Be On Camera?

    Yes. We attract local & international press including radio, television and web shows. In purchasing this badge and in consideration for being admitted to the Event, the holder consents to being recorded (by audio, visual and/or other means) for exhibition and exploitation by any means in all media now known or hereafter devised worldwide in perpetuity. Holder also hereby: (1) releases Dave & Adam’s Card World from any liability for loss or damage to persons or property, infringement of any right or any other claim or course of action of any kind; (2) authorizes and permits Dave & Adam’s Card World and its designees which include but are not limited to all sponsors, exhibitors and contractors to use and authorize the use of his/her name, voice, likeness and all reproductions thereof by any means and in all media now and hereafter know for all purposes worldwide in perpetuity; and (3) agrees to comply with all rules and regulations of the event. Holder agrees not to make any recordings of any kind at designated activities without the express written permission of Dave & Adam’s Card World. We reserve the right to deny entry or remove from the event facilities any person who in our sole and absolute discretion is behaving or threatening to behave in a manner which we reasonably consider to be disruptive of the event.

  • What is Artist Alley?

    Artist Alley the best place to meet and greet the artists,and writers that make comics great.

  • Will Guests Sign Autographs?

    NCC will feature hundreds of guests that will sign autographs in the Autograph Area, in Artist Alley, in private rooms and at various booths on the Show Floor. Guests will sign your NCC Program Guide and only officially licensed DVDs, comics, toys and other collectibles, but they will not sign bootleg merchandise. While some guests may sign autographs at no charge, this is ultimately up to the guests’ individual discretion. Please bring only one item to be signed during each autograph session and understand that guests may or may not post for photographs with fans.

  • A Panel Room was full when I got there, so I couldn’t see a panel. What do I do?

    Due to supply and demand and the limited number of seats available, unfortunately not everyone will get to see all the panels. The only way to guarantee seating for a Panel is buy purchasing a VIP Package for that celebrity – VIP Packages may be purchased here:

  • Do you clear the rooms between Panel and Screenings?

    Yes, NCC will be clearing panel rooms after each panel.

  • Can I have my wedding at NCC?

    Not yet.  Maybe next year.

  • Remember To Be Nice!

    Please turn your cell phones off or to vibrate when you’re in panel or screening rooms. If you must take or make a call, please step outside.

  • Is There A Coat Check?

    No, there is no coat check at NCC 2017.